For those that don't know, VIA is the transit system here in San Antonio. The nuns used to say not to use the word hate because it is too strong. Well, I abhor, detest, and loathe VIA.
They recently introduced an electronic bus fare program. You swipe the card and it's good for 31 days. Sounds easy. One would think.
People swipe and swipe and the thing says 'Card not Valid.' No matter how many times we swipe we get that obnoxious announcement. It slows down everybody. We that are on the bus already are frustrated at this. The people getting on get frustrated. We look forward to the ding that allows us to get on board.
The other way to get on is to insert the card the first time you use it and it's good for the 31 days. When we swipe and it doesn't go through, we can insert the card and it will let us on. Most often than not, the bus driver gets frustrated also and snatches the card from us and inserts it.
Also, for paying riders, they have to pay and this slows the bus down also. It sometimes takes a few tries for it to accept dollar bills and the person and the bus driver both get frustrated.
When one gets on with a half-off ID, one shows the ID and swipes the bus pass. Again, one gets that obnoxious message, 'Card Not Valid.' When it finally registers, we get the message to 'Please Show ID.' Again, frustrating.
They need to figure out a better way to do this. In the old days I just showed my bus pass and got on. Now I have to swipe and show my ID. When we go shopping, we have to balance our shopping to get on board.
Chiflaco out.
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